Requesting service has never been easier. Simply pick the item in question and tell us what’s you need. We’ll send you an email confirmation with the contact information.
Once your contractor arrives, they’ll diagnose the problem, confirm it’s covered by your contract, and make the repair or replace your equipment. All you’re responsible for is the Trade Service Call Fee, due and payable directly to the contractor when they arrive. If you have any questions or concerns, you can call +62 (21) 4288-8144 to speak with a live representative or use our automated system.